Decipher automatically detects issues and frustrations in your product by watching every user session. When something goes wrong, Decipher surfaces it on the Issues page.

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How It Works

Decipher’s AI watches session replays and identifies moments where users experience frustration or encounter problems. These are automatically grouped and prioritized by impact.

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Types of Issues

Decipher detects various frustrations like:
  • Error messages appearing
  • Users clicking repeatedly
  • Clicks that don’t do anything
  • Pages not loading properly
  • Unexpected product behavior

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Custom Issues

You can also define your own custom issues to track specific problems unique to your product. Decipher will find and tag all matching sessions automatically. Just go to Define Custom under Issues.

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The Issues Page

The Issues page shows:
  • All detected issues andfrustrations
  • How many users are affected
  • When issues started
  • Summaries
  • Direct access to relevant session replays
Filter and investigate issues to understand exactly what’s frustrating your users and prioritize fixes based on real impact.

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Creating A Ticket

Just click “Export” and you can send the issue to your favorite ticketing system

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Automatic Fixes

Click on “Fix with Cursor” and Decipher will generate a prompt with tons of relevant context so that your coding agent can kick off a fix.