Decipher collects extensive usage data and enables you to easily build dashboards that track issues and product usage patterns.

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Creating a New Metric

To create a custom metric:
  1. Go to the Decipher Homepage
  2. Navigate to the Metrics section
  3. Click Add New Metric

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Configure Your Metric

When creating a new metric, you’ll need to configure several options:

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Chart Name

Give your metric a descriptive name that clearly identifies what it tracks.

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Metric to Track

Choose from the available data types:
  • Users - Track unique users and user-related metrics. This requires having set up user identification in your application.
  • Issues - Track issues affecting users and how the rates change over time
  • Sessions - Track number of sessions

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Time Range

Select the time period for your metric:
  • Last 7 days
  • Last 30 days
  • Custom date ranges

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Adding Filters

You can add optional filters to refine your metrics and focus on specific data segments:
  1. Click Add Filter in the metric configuration
  2. Select a Field to filter by (e.g., Account, User Type, etc.)
  3. Choose an Operator (Equals, Contains, Contains, etc.)
  4. Enter or select the Value to filter on

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Filter Examples

  • Filter by issue types affecting certain accounts
  • Filter by specific accounts using the account selector
  • Filter by user properties or custom attributes