Please make sure you’ve set Decipher up before continuing.

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What is a Smart Event?

A Smart Event is any product or user behaviour you want to track—clicks, page states, errors, banners, onboarding steps, you name it.
Think of it as flexible, AI-driven analytics you configure without code changes or manual work.

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How Smart Events Work

Decipher’s AI watches every user session replay.
Each time the page changes or the user does something, the AI checks whether that moment matches any Smart Event definitions you created.
When it does, it tags the replay with the event—retroactively and going forward.

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What Can You Do With Them?

  • Quantify how many users triggered an event and spot trends over time.
  • Jump straight into replays for people who met—or missed—an event.
  • Drop events into Funnels to see exactly where and why users drop off.

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Examples

  • User clicked Submit and saw an error banner
  • User visited the dashboard page
  • A notification appeared: “No more tokens”
  • User completed the third onboarding task

Doc v2025-05-16 Rev 1